Get to know Emailgistics
Shared inboxes don’t have to be chaos. We built Emailgistics to prove it.
Emailgistics is the shared mailbox management platform for Microsoft 365 and Outlook teams, automating workflows, enforcing accountability, and making sure every email gets a reply.
400+
Organizations
10,000+
Users
2,000+
Team mailboxes
2018
Founded
Microsoft Certified Partner · Available on Azure Marketplace and AppSource · SOC 2 Type II, HIPAA, and GDPR compliant
Our mission
Clarity and accountability for every team
Shared inboxes break down fast without a system: messages go unclaimed, replies get duplicated, and nobody can see who’s doing what.
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Automated routing: Messages are assigned to the right person automatically, so nothing sits unclaimed.
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Built-in accountability: Every message has a clear owner, SLA tracking, and reporting, so nothing slips through the cracks.
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Shared visibility: Internal notes and real-time dashboards keep your whole team in sync.
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Collision avoidance: See who already owns a message, so two people never send the same reply twice.
The Outlook shared inbox: what Hiver does for Gmail, Emailgistics does for Microsoft 365.
See the comparison
Why teams trust Emailgistics
Designed for diverse teams and industries
From customer service to sales to logistics, Emailgistics supports any team that relies on a shared inbox, without changing how they already work.
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99% of dealer emails answered within SLA, averaging about 3 hours
Read the case study“Our response time floats around the 3-hour mark, which is amazing and well-exceeds our 48-hour turnaround goals.”
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64% faster first replies in 13 weeks, from 13 hours to under 5
Read the case study“I like the auto routing because it takes away that decision fatigue … It just puts it in your mailbox.”
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95% faster responses, from over 48 hours to 2, on 700 emails a day
Read the case study“You can see exactly where an email went, who did what with it, and use those insights to train somebody.”
Ready to take control of your shared inbox?
See Emailgistics in action with a personalized demo.
Yes. Emailgistics is a Microsoft Certified Partner, available on both Azure Marketplace and Microsoft AppSource.
Yes. Emailgistics has achieved SOC 2 Type II certification and is HIPAA and GDPR compliant, meeting the security and privacy requirements of regulated industries.
See our security practicesEmailgistics was founded in 2018. Today it supports more than 400 organizations, 10,000+ users, and 2,000+ team mailboxes on Microsoft 365.
Emailgistics is used across industries including insurance, logistics, manufacturing, healthcare, and retail. Any team that manages a high volume of email through a shared Outlook mailbox benefits from Emailgistics.