How do I add or remove licenses?
To add one, go to Account > Licenses, buy a license and assign it to the team member. To remove one, first remove the person’s Mailbox Agent role, then go to Account > Licenses and click Remove License.
Licenses FAQ
Adding, removing and managing user licenses.
Which roles need a license?
Team members who are assigned email need a license. Some roles, such as report viewers and administrators who do not work email, do not.
Why can’t I remove a license?
Email [email protected] and our support team will help.
Still have a question?
Email our support team at [email protected], or browse step-by-step guides in the learning centre and knowledge base.