How do I add or remove users?
Change the person’s permissions on the shared mailbox in Microsoft 365 first, then sync users in Emailgistics Admin.
User Sync FAQ
Adding and removing users and fixing sync errors.
What if user sync shows errors?
Update the Microsoft.Graph and ExchangeOnline PowerShell modules and try again. If errors continue, email them to [email protected].
Still have a question?
Email our support team at [email protected], or browse step-by-step guides in the learning centre and knowledge base.