AI Features Are Here! Discover why teams choose Emailgistics AI  

Free Trial FAQ

How the 14-day free trial works and what it includes.

How does the 14-day free trial work?

Book a demo and we tailor it to your team. If you go ahead, we plan your setup with you and give you 14 days of Emailgistics Professional free, on your own Microsoft 365 shared mailboxes. Once the onboarding checklist is done, most teams are live in under an hour, and our team supports you throughout the trial.

Do I need a credit card for the free trial?

No. You only enter payment details if you decide to subscribe when the trial ends.

Which features can I use during the trial?

Every Emailgistics Professional feature, including advanced assignment rules, tags and snooze, conversation history, SLA reporting, and AI summaries and suggested replies. Our Customer Success and Support teams are available to you for the whole trial.

Is my data secure during the trial?

Yes. Emailgistics works on your Microsoft 365 shared mailboxes, so your email stays in Exchange Online. Emailgistics stores only the message details it needs for assignment and reporting, and all data is encrypted in transit.

How do I upgrade to a paid subscription?

Choose a plan and enter your billing details in Emailgistics Admin at any point during the trial; we remind you before it ends. You can also buy through Microsoft AppSource or Azure Marketplace. If you decide not to continue, we help you offboard, with no fees or charges.

Still have a question?

Email our support team at [email protected], or browse step-by-step guides in the learning centre and knowledge base.