Why aren’t conversations grouped in Outlook on the web?
Microsoft sometimes changes a conversation’s ID. Emailgistics keeps its own conversation ID so the full history stays together.
Outlook on the Web FAQ
Fixing issues in Outlook on the web.
What if assigned messages don’t move in Outlook on the web?
Clear your browser cache and reload Outlook on the web.
Still have a question?
Email our support team at [email protected], or browse step-by-step guides in the learning centre and knowledge base.