Manage the inbox
Structure and ownership for shared mailbox email
Automate routing, assignment, and prioritization
AI summaries and suggested replies in Outlook
Measure and deploy
Track response times and meet SLA commitments
Real-time dashboards and performance metrics
Deploy on existing shared mailboxes, no migration
Learn
Shared mailbox tips and how-tos
Videos and guides for Emailgistics
Our shared mailbox framework
Evaluate
Real results from our customers
Emailgistics vs. other tools
See what your team could save
Getting your first team set up.
Your Microsoft 365 admin connects each shared mailbox in Emailgistics Admin, and the add-in rolls out to your team’s Outlook. Our team schedules onboarding with you and guides each step; most teams are live in under an hour.
There are two, with the same result. Mailbox Authentication uses a password on the shared mailbox to grant access; Emailgistics never sees or stores it. App Registration needs no mailbox password: you create an app registration and share its client secret. Both grant Microsoft Graph access limited to the mailboxes you onboard.
Update the Microsoft.Graph and ExchangeOnline PowerShell modules and run it again. If it still fails, email the error to [email protected].
Email our support team at [email protected], or browse step-by-step guides in the learning centre and knowledge base.
